Accessibility
Accessibility Statement
At Tommy Hilfiger we strive to make our website content accessible and user-friendly to all. As further detailed below, we work with a third party provider to continually monitor and remediate accessibility issues. If you are having difficulty viewing the content on this website or navigating the site, please call our Customer Service team toll-free at 1-888-866-6948. We are available Monday through Friday from 9:00 am to 9:00 pm and Saturday and Sunday from 9:00 am to 5:00 pm EST, we will be happy to assist you.
We Value Digital Inclusion
In our effort to provide an optimized user experience for all site visitors, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site, Tommy Hilfiger has taken careful measures to enhance the accessibility of the website.
The Tommy Hilfiger website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As accessibility issues are identified by AudioEye, Audio Eye remediates the issues and implements modifications to improve the user experience.
AudioEye Accessibility Certification Process
The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing to achieve substantial conformance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria.
AudioEye verifies that the Tommy.com website is in the process of being enhanced to substantially conform with WCAG 2.1 Level AA Success Criteria.
This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
- For Windows users: JAWS and Internet Explorer or NVDA and Firefox
- For Mac users: VoiceOver and Safari or VoiceOver and Chrome
- For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Improving the User Experience for Users of Assistive Technologies
Web Accessibility Guidelines
We have elected to follow the guidance of the Web Content Accessibility Guidelines (WCAG) 2.1 to ensure the web content made available from this site is accessible for individuals with disabilities and user friendly for everyone.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). Tommy Hilfiger has opted to substantially conform to Level AA of these guidelines.
Related Links:
Web Accessibility Initiative (WAI)Design guidelines for electronic and information technology
Feedback
Dedicated web accessibility experts are available to assist site visitors with any issues regarding accessing content and the various services and functions made available across the Tommy Hilfiger website. Site visitors may contact the Help Desk to report and troubleshoot web accessibility related issues.
IIf you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback using this form.
Providing Users with a Free Customizable Assistive Utility
Ally Toolbar
In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Enhancement Tools that allow site visitors to customize their user experience. Activate the Ally Toolbar to access each tool listed below.
AudioEye Tools are off
Experience the Ally Toolbar
To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right hand corner.
The Ally Toolbar provides Tools Tailored to Needs
Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:
Browse All FeaturesThe following tools may be available in the Ally Toolbar:
Third-Party Sites
This website may contain links to third-party websites such as Instagram, YouTube, Twitter, Facebook, Pinterest and Tumblr to share news and information about Tommy Hilfiger products and services. These sites are not controlled by Tommy Hilfiger and we are not able to control or remedy any challenges these sites may present to individuals with disabilities.
For your convenience, provided below are the links to the accessibility policies for some of these third-party sites. Tommy Hilfiger has not reviewed the policies and cannot attest to their accuracy.