Tommy Trade In
Closet full
but nothing to
wear?
Trade in your clothes
Send in your preloved clothes
from almost any brand.
Ship for free
We cover the shipping cost, just be sure to check your
shipping label for drop-off location: UPS or FedEx/USPS.
Earn an E-Gift Card
Get a Tommy Hilfiger E-Gift Card
if your items are sold within 45
days.
Tommy Trade In Process
All you need to do
- Bag your items
Put your preloved clothes in any bag or box, or use a Clean Out Kit (only available at our stores). - Ship your items for free
Drop off your package with UPS or FedEx/USPS, check your shipping label for drop-off locations - Receive your Tommy Hilfiger E-Card
You'll receive a Tommy Hilfiger E-Card for items that sell within 45 days.
| Estimated resale price | Your compensation |
|---|---|
| $200 or more | 80% |
| $100 - $199.99 | 60 - 80% |
| $50 - $99.99 | 30 - 60% |
| $20 - $49.99 | 15 - 30% |
| $5 - $19.99 | 3 - 15% |
Rewards
What's in it for you
You'll receive a Tommy Hilfiger E-Gift Card for eligible items that sell within 45 days — no more haggling, waiting, or dealing with unresponsive buyers.
It's taken off your hands.
The value of your Tommy Hilfiger E-Gift Card is a percentage of your items' resale price. See FAQ for payout timeline.
Guidelines
What can you send us?
You'll earn a percentage of your item's final resale price. If an item isn't eligible for listing we'll recycle it for you or you can get it returned for a $10.99 fee to cover the shipping cost.
Eligible to be listed
- Clean and freshly laundered items
- Items in good or in like-new condition
- Categories: women’s and children’s apparel, footwear, and bags
- A range of brands is accepted, not just Tommy Hilfiger.
Click here to see which brands are accepted
Not eligible to be listed
- Items with wear and tear, pilling, fading, shrinkage, stains, and odors
- Damaged or altered items
- Close-to-body apparel without original tags (e.g., sleepwear, underwear, swimwear, socks, bodysuits), jewelry, formal gowns, non-apparel items and counterfeit items.
FAQ
Items shipped
Once you've shipped your items, it can take up to 3 weeks before it's delivered to ThredUp.
Up to 3 weeks to ship
Items processed
Your items undergo a rigorous inspection to ensure they meet ThredUp's quality standards.
4-week processing time
Items listed
ThredUp lists your eligible items to help find them a second life.
45-day listing window
Pay out calculation
The value of your E-Gift Card is a percentage of the total items sold per kit within a 45-day consignment window.
7-14-day E-Gift Card processing
E-Gift Card delivery
Your E-Gift Card will be emailed to the email address associated with your kit. Contact tommyhilfiger@thredup.com if you did not receive a gift card notification within 14 days of your completed kit email.
Total estimated time: 100 days
- Ensure items are in excellent condition. All items should be clean and freshly laundered.
- We only accept womenswear
- Avoid sending items from the banned categories list:
- Menswear
- Close-to-body apparel without original tags (e.g., sleepwear, underwear, swimwear, socks, bodysuits)
- Jewelry, formal gowns, or non-apparel items
- Counterfeit items
- Focus on popular brands, categories, and sizes
Mid-priced, premium, and designer brands are eligible for a gift card. Check out www.thredup.com/brands to understand which brands are accepted.
Some low-priced items are ineligible for a Gift Card because their processing costs are higher than their resale value.
You will receive a notification per email every step of the way:
- When your items are on its way
- When your items have arrived
- When your items have been processed
- If you've opted for return assurance you'll be notified when your unaccepted items are on their way back home.
- When your items have been listed
- When the 45 day listing window is complete
- When your Gift Card is ready (or you'll be notified if none of your items were sold)
The customer care team is always available at tommyhilfiger@thredup.com to answer any questions you might have related to the Tommy Trade In service.
Clean Out Kits are only available in our retail stores. Pick up a Clean Out Kit (pack up to 30 lbs!) at any US Tommy store, excluding Hawaii. If you're unable to visit a store, simply use any bag or box. Visit our Trade In page and print a free shipping label to ship your items.
Your Tommy Hilfiger E-Gift Card can be redeemed online on us.tommy.com and in store.
Tommy Hilfiger E-Gift Cards are nonrefundable nor redeemable for real money. These E-Gift Cards can only be used in the US and can be redeemed online and in store. For all terms and conditions that apply to the Gift Cards click here.
Together with their partners, ThredUp is committed to returning as many items as possible back into the circular economy and keeping them out of landfill. Items that are still in good shape, but don't meet ThredUp's quality standards are evaluated for inclusion in ThredUp's Rescues program. Items that don't qualify for listing or Rescue Boxes are reused or responsibly recycled by ThredUp's vetted network of textile recycling and reuse partners.
If you would like any of your unsold items returned to you, please contact tommyhilfiger@thredup.com
ThredUp is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest resale platforms for women's and kids' apparel, shoes, and accessories.
Email us at tommyhilfiger@thredup.com.
Clear out your wardrobe