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CUSTOMER SERVICE

SHIPPING & HANDLING

SHIPPING METHODS

Tommy Hilfiger offers flat rate shipping for all orders to the United States and Canada. Shipping costs are based on the shipping method chosen. If you choose to upgrade your shipping method to Second Day, your order must be received and clear credit authorization by 1:00 p.m. Eastern Time or your order may not be processed until the following business day. If you choose to upgrade your shipping method to Overnight, your order must be received and clear credit authorization by 1:00 p.m. Eastern Time or your order may not be process until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

At this time we are unable to ship to PO Boxes, APO or FPO and all addresses outside of the United States and Canada.

Please note that on occasion, such as during holiday rush and large sales events, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as we can.

Please note that fragrance, home and luggage are not available for Second Day or Overnight shipping, and fragrance is not available to be shipped to Canada.

Please carefully review your shipping information before placing your order.

  • Ground (7-10 business days) $7.95
  • Canada Ground (7-14 business days) $7.95
  • Second Day (2-3 business days) $13.95
  • Overnight (1-2 business days) $19.95
  • ShopRunner FREE 2-Day Shipping

SHIPPING CHARGES

GROUND

Ground UPS shipping is $7.95 for all orders within the United States and Ground DHL shipping is $7.95 for all orders to Canada.

Following credit card authorization and verification of information, you will receive your order within approximately 7 to 10 business days (Monday through Friday, not including holidays).

Please note: All Canada Orders will arrive in approximately 7-14 business days.

Any duties, taxes or fees assessed by customs for Canadian orders are the responsibility of the customer. These fees are not reimbursable by Tommy Hilfiger. If duties and taxes were applied on an order that is being returned, it is up to the customer to contact customs to have that amount refunded. The amount we will refund upon receipt of the returned product will not include these fees.
Due to possible delays with customs, orders to Canada may have a longer shipping timeframe.

Standard shipping to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands and Guam will ship via USPS 1st Priority to these locations. You will receive your order within approximately 7 to 10 business days.
(Monday through Friday, not including holidays).

SECOND DAY

Second Day shipping is $13.95 for all orders within the United States only.

Orders placed with Second Day shipping Monday through Friday (excluding holidays) before 1:00 PM ET / 10:00 AM PT will arrive within 2 business days, pending credit card authorization and verification.

Orders placed with Second Day shipping Monday through Friday after 1:00 PM ET / 10:00 AM PT, or on weekends and holidays, will arrive within 3 business days. Second Day shipping to Rural Routes and remote locations typically arrives within 3 to 4 business days.

Fragrance, home and luggage are not available for Second Day shipping. Second Day Shipping is not available to Canada, U.S. Virgin Islands and Guam.

OVERNIGHT

Overnight shipping is $19.95 for all orders within the United States only.

Orders placed with Overnight shipping Monday through Friday (excluding holidays) before 1:00 PM ET / 10:00 AM PT will arrive within 1 business day, pending credit card authorization and verification.

Orders placed with Overnight shipping Monday through Friday after 1:00 PM ET / 10:00 AM PT, or on weekends and holidays, will arrive within 2 business days. Overnight shipping to Rural Routes and remote locations typically arrives within 2 to 3 business days.

Fragrance, home and luggage are not available for Second Day shipping. Second Day Shipping is not available to Canada, U.S. Virgin Islands and Guam.

ShopRunner FREE 2-Day Shipping

ShopRunner is a membership only Free 2-Day Shipping program. "2-Day" Shipping means that the item(s) will arrive at the shipping address within 2 business days from the time it leaves the warehouse. Certain factors can result in longer delivery times; including the time of day you place the order. For additional ShopRunner information or to sign up for this great program click http://www.tommy.com/shoprunner. Fragrance, home and luggage are not eligible for 2-DAY shipping by ShopRunner. We will provide FREE GROUND shipping on all items if your shopping bag includes fragrance, home and or luggage. To receive FREE 2-DAY shipping by ShopRunner you must remove the ineligible items from your shopping bag. Eligible items are indicated under the style number.

GIFT BOXES

Gift boxing for your entire order is just $5.00. Gift boxes are carefully packed along with your order in a shipping box to ensure they will arrive in a good condition. Certain items cannot be packed in a gift box including outerwear, handbags, briefcases, luggage, shoes and bedding. These items will be placed in a gift bag instead. If you would like to send a gift to different addresses please place a separate order for each address.